
Manage your money,
anytime, anywhere
Our full-service app is easy to use and includes all the comforts of our local branches.

Online/Mobile Banking
Manage all your Sno Falls accounts from any computer, tablet or mobile device with Sno Falls Online Banking or app. Hop online and you can:
• Send and receive money with Zelle®
• Make mobile check deposits
• Set up account alerts
• View account balances and history
• Access online Bill Pay
Protect Yourself From Fraud
Always be cautious of unexpected calls, texts, or emails asking for account information, online banking credentials or OTPs (One-Time PIN). If something doesn’t feel right, call us or stop by a branch.
Learn more in our Security Center.
Getting Started
How do I sign up for online access (online banking)?
Before you register, make sure you know:
• Your 4-5 digit account number or 16 digit SFCU debit card number
• Last 4 of your SSN/TIN
• Your date of birth or account open date for business members1
1. Access Registration
From the Online Access page on desktop, navigate to the registration page using the “Register” button. On iOS (Apple App Store) and Android (Google Play Store), use the “More” menu and select “Register” to navigate to the registration page.
If you already have the Sno Falls Credit Union app downloaded to your device, simply upgrade your app to access our new digital banking platform.
Google Play Store
2. Register
Fill out the registration form to verify your identity. If the information is correct, you will be prompted to create a username and password.
3. Sign In
After a successful registration, you will be able to sign in. On your first sign in on any browser or device, you will be required to retrieve a verification code from an email address or phone number we have on file (AKA 2-factor authentication).
If you do not receive a verification code and continue to experience log in issues, please contact us during business hours for assistance.
See screenshots of the mobile registration process below:

See screenshots of the desktop registration process below:

How do I download the Sno Falls Credit Union mobile app?
Download the Sno Falls app on the Apple App Store.
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Download the Sno Falls app on the Google App Store.
How can I check my account balance in online banking?
To check your account balance online, log into online banking on your internet browser or through the Sno Falls app. After logging in, your account dashboard will display all of your Sno Falls Credit Union accounts.

If you’re unable to log into online banking or are experiencing other issues, please contact us for assistance.
Where can I find my account number in online banking?
1. To find your account number online, log into online banking on your internet browser or through the Sno Falls app. From your online dashboard, click on the account that you’d like to know the account number for.

2. This action will open a view of transactions for this account. Scroll down.

3. Keep scrolling until you see the below section then use the eye icon to display or re-hide your account number. *Protect yourself from financial fraud. Do not share sensitive account information with unknown or unverified parties.

If you’re unable to log into online banking or are experiencing other issues, please contact us for assistance.
Transfer Funds
How can I transfer money between my Sno Falls Credit Union accounts in online banking?
1. To transfer funds between SFCU accounts, log into online banking on your internet browser or through the Sno Falls app. From your online dashboard, click on Move Money in the left side menu. This action will open a view of scheduled payments and transfers.

2. Click on Payments & Transfers from the top menu.

3. Enter the origin and destination account, frequency, date, amount and memo (optional). Click continue once complete.

4. Review the transfer details and click submit.

How can I connect external accounts in online banking?
There is a $5,000.00 per day external transfer limit.
1. To connect external accounts in SFCU online banking, log into online banking on your internet browser or through the Sno Falls app. From your online dashboard, click on Move Money in the left side menu.

2. Click on Manage Destinations, then click on Add External Account.

3. Sno Falls CU now uses Plaid to connect external accounts. Sign up and connect your external accounts using the account-specific online banking log in. You may also choose to connect external accounts through deposit verification.
After account verification, you may use the Move Money – Payments and Transfer button to transfer funds externally.
Connect Accounts With Plaid
1. Connect to Plaid with your cell phone number. Plaid will use this number to verify account activity. Click Continue.
2. Search your other financial institution and use your online banking credentials for that bank to verify and connect it to Plaid.

You may also scroll down the financial institution list and select Link with account numbers to connect your other financial institution via routing and account number as well as deposit verification.

How can I use Zelle® to transfer funds to an external account in online banking?
Use Zelle® to transfer, request, or split funds externally with individuals whose financial institutions participate in the Zelle® network. Sign up here.
1. To use Zelle® with Sno Falls Credit Union, log into online banking on your internet browser or through the Sno Falls app. From your online dashboard, click on Move Money in the left side menu.

2. Click on Send Money With Zelle®.

3. Confirm your identity with 2FA.

4. Choose Send, Request or Split in the left side Zelle® menu then select a recipient via cell phone number or email address to complete your action.

How can I use Bill Pay with online banking?
1. To use Bill Pay with Sno Falls Credit Union, log into online banking on your internet browser or through the Sno Falls app. From your online dashboard, click on Move Money in the left side menu.

2. Click on Bill Pay.

3. Choose the account you’d like to set up Bill Pay for from the dropdown menu. A new window will open, where you’ll be prompted to enter the business name. Click Add once complete. You will also receive a Bill Pay account confirmation email at this time.


4. Next enter a business nickname if any, account number and category. Press Confirm once complete.

5. You may be asked to enter the business address for further verification. If so, enter the required information then click Confirm.

6. If correct, a confirmation message will appear. At this time, you may choose to set up auto-pay, add a reminder or pay this vendor. You may also choose to add another biller. You will also receive a Bill Pay account vendor confirmation email at this time.


Contact Us/Alerts
How can I set up account alerts in online banking?
1. To set up account alerts, log into online banking on your internet browser or through the Sno Falls app. From your online dashboard, click on the Bell icon in the top right corner.

2. From the Security tab, click on + Add New Alert.

3. Select an Alert Type, a SFCU card to receive alerts for and an email or phone number to send alerts to. Click Submit once finished.

How can I add Additional Users to my online banking account?
Use Additional Users to connect trusted individuals to your SFCU online banking account. Additional Users can access Bill Pay, Remote Deposits, Account Transactions and more.
1. To add Additional Users to your online banking account, log into online banking on your internet browser or through the Sno Falls app. From your online dashboard, click on the Bell icon in the top right corner.

2. From the Security tab, click on Additional Users.

3. Click on + Add New User. Enter their personal information and select Save. *This user will have account access. Only connect trusted users.
Select the Pen icon to edit Additional User access.

How can I set up card controls in online banking?
1. To edit card controls, log into online banking on your internet browser or through the Sno Falls app. From your online dashboard, click on Cards in the left side menu.
2. Choose the card you’d like to edit controls for on the left. Select card controls such as reporting a missing card or setting travel settings.

Loans
How do I apply for a loan online?
Whether you’re new to Sno Falls or already a Member, you may apply for a loan in our Loan Application Center.
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Want to apply for a loan in person? Visit us at our Lending Center in North Bend, WA.
Card Management
If I lose my debit or credit card, can I turn off my card online to prevent any fraud from occurring?
Use online access to disable a card, or report a missing or damaged card.

You may also call us during regular business hours at (425) 888-4004 or after hours at (888) 241-2510.
How can I adjust travel settings in online banking?
Use online access to set travel alerts for domestic or international travel. You may set your location, departure and return date. Click Save to continue.

You may also call, email, or stop by a branch to inform us of dates of travel. This is recommended for any travel outside of your state of residence.
ATM Usage
How can I see all ATMs in the SFCU network in online banking?
1. To see all SFCU branch and ATM locations, log into online banking on your internet browser or through the Sno Falls app. From your online dashboard, click on your account initials in the top right corner (Profile and Settings). Next, select Locations.

2. View branch locations under the Credit Union tab.

View ATM locations under the ATMs (list) tab by entering a radius (miles away from you) and/or a zip code, city or state to find an in-network ATM near you.

Updating An Account
How can I delete my mobile/online banking account?
To delete your mobile/online banking account, please email us at info@snofalls.com
How can I change my online account appearance or language?
1. To change your online account appearance or language, log into online banking on your internet browser or through the Sno Falls app. From your online dashboard, click on the Bell icon in the top right corner.

2. Select Customization to choose between light and dark mode or a more accessible color theme. You may also edit the font or language used on your online account under the Customization tab.


Sno Falls Credit Union has partnered with Zelle — a fast, safe and easy way to send money in minutes2 to friends, family and others you trust3, using only their U.S. mobile number or email address. Use Zelle in your Sno Falls Credit Union app to send money directly from your bank account to theirs. With Zelle, you can also receive money directly into your bank account within minutes2.
Fast
Send money directly from your account to theirs — typically in minutes.2
Safe
Send or receive money right from your Sno Falls Credit Union app.
Easy
Send money to almost anyone you know and trust3 using just an email address or U.S. mobile phone number.