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A Message From Our CEO

To our valued members:

Sno Falls Credit Union has served our local community for sixty-five years. During that time we have witnessed technological advances that have vastly improved our financial services.  Our current data system helps us provide products that are available at the largest of global financial institutions however, we believe that there is always room for improvement.  

I am excited to inform you that our new data processing platform will roll out December 5, 2022. The decision to implement this robust, technologically-advanced data processing platform will create long-lasting, positive benefits for our members and credit union as a whole.

Our system search, training, testing (and retesting), is the most multifaceted “conversion” that any financial institution can accomplish and our staff, in particular a dedicated core conversion team, has put in many hours to ensure a smooth transition.

Most changes – streamlined processes and services integration – will be internal. That being said, there are a number of member-facing changes and service availability issues that we want you to be aware of.  Please review the important information below to learn more.

There is nothing more important to us than our members and the opportunity to better serve you. Thank you for your patience as we undergo this exciting change.

Tim Williams
President/CEO

First Things First

1. Your information is safe and secure. The safekeeping of member account and personal information is our top priority. Personal data and account information will be secured throughout the entire conversion process.

2. Please place the conversion dates on your calendar. We will close at 12:00 P.M. on Friday, December 2 however, you will be able to access your online account until 2:00 P.M. that day. Please make any necessary visits to our branches by 12:00 P.M. on Friday, December 2.

3. Schedule online bill payments in advance of the conversion: Your payments will be made as scheduled as long as they were set up prior to 2 P.M. on Friday, December 2.

4. Keep enough cash on hand. ATM withdrawal and retail debit card transaction amounts will be limited during the conversion process (2 P.M. on Friday, December 2 – Monday, December 5).

5. Download any necessary historical information at this time: You may wish to download your transaction history, and, if you receive E-Statements, you can also print or save them on your computer.

6. Share this information with joint account holders.

Mobile and Online Banking

Thanks to our system conversion, you will experience a more powerful and user-friendly online banking service through a redesigned and information-filled design.

Mobile and online banking will not be available from 2 P.M. on Friday, December 2 thorough Monday, December 5. This means that you will be unable to complete actions such as checking your account balance, transferring funds, and implementing bill pay.

Of note, your account and transaction history will be transferred to the new system.

Will I be able to log into online or mobile banking during the three-day conversion process?

No. Online and mobile banking will not be available from 2 P.M. on Friday, December 2 – Monday, December 5. This webpage and our social media pages will provide you with notification of any earlier availability. 

Are online transfers between accounts available during the conversion?

No. You will be unable to complete an online transfer after 2 P.M. on Friday, December 2. This feature will be re-established on Monday, December 5.

If I put cash and or checks in the night deposit box after 12:00 PM on Friday, December 2, when will it be processed?

Deposits placed in the night deposit box after 12:00 P.M on Friday, December 2 will be processed on Monday, December 5.

Will I be able to use my debit card for debit and credit transactions, and ATM withdrawals during the conversion period?

Yes, however reasonable limitations will be in place.  Normal limits will resume on Monday, December 5.

Will my current direct deposits be affected?

No. Since your account number and the credit union’s routing number are not changing, all current direct deposits will continue to be processed normally.

Is there a blackout period for wire transfers?

Domestic and international wire transfer requests received on Friday, December 2 by our normal cutoff time of 12:00 P.M. will be processed that day.  Funds from incoming wire transfers received from 12:00 P.M. on December 2 until Monday, December 5 will not be available.

What new features will be available for members?

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Staff training related to our system Conversion will be taking place throughout October 2022. Closures may occur. Longer wait times may also occur in-branch as staff members rotate through training. This webpage and our social media pages will provide you with notifications of closures related to Corelation. We greatly appreciate your patience during this time.


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We’re Happy You’re Here

There is nothing more important to us than our members and the opportunity to better serve you. Thank you for your patience as we undergo this exciting change.

For questions or concerns related to our system Conversion, please contact us.